Terms of Service

Last updated 19 June 2026.

This is a plain-English starting template, not legal advice. Have it reviewed by qualified counsel before relying on it.

1. Agreement

By creating a Testriva account or participating in the Testriva panel, you agree to these Terms. If you do not agree, please do not use the service.

2. What Testriva is

Testriva operates a consumer perception panel. Participants ("testers") receive products at their home address under a persistent Tester Identity and answer short perception surveys. Testriva uses the aggregated responses to produce insight reports for brands.

3. Eligibility

You must be at least 18 years old and provide an accurate shipping address. One account per person and per household, unless we agree otherwise in writing.

4. Tester Identity

Each tester is assigned a persistent alias (a "Tester Identity"). Products are addressed to that identity. The identity is for delivery and continuity of your feedback profile; it is not a means to conceal a real-world identity for any unlawful purpose.

5. Products are yours to keep

Products delivered through the panel are provided at no cost and are yours to keep, use, gift, or resell. They are non-returnable. Completing the perception survey is the only thing we ask in return.

6. Your responsibilities

• Give honest, good-faith answers to perception surveys.
• Do not submit fraudulent, automated, or duplicate responses.
• Do not resell or transfer your account or Tester Identity.
• Comply with all applicable laws, including reporting the fair-market value of products you receive where your local tax rules require it.

7. No cash payment

Testriva does not pay cash for participation. The product you receive is the only compensation.

8. Suspension and termination

We may suspend or close accounts that violate these Terms, submit unreliable or dishonest feedback, or abuse the panel. You may stop participating and request account deletion at any time.

9. Disclaimers and liability

The service and products are provided "as is" without warranties of any kind. To the maximum extent permitted by law, Testriva is not liable for indirect or consequential damages arising from your participation or use of any product you receive.

10. Changes

We may update these Terms. Material changes will be posted on this page with a revised date. Continued participation after a change means you accept the updated Terms.

11. Contact

Questions about these Terms: [email protected].